Carnes & Sons AC Repair provides heating, ventilation, and air conditioning services including:

• AC system repair and maintenance
• New system installation and replacement
• Emergency AC Repair services
• System diagnostics and inspections
• Indoor air quality solutions
• Commercial AC Repair services

Diagnostic Fee

Our diagnostic fee is $65 (regularly $99). This fee is credited toward any approved repair work.

Estimates

No charge for in-home system replacement estimates. All estimates are provided in writing with guaranteed pricing before any work begins.

Payment Terms

• Payment is due upon completion of services unless other arrangements are made
• We accept cash, check, and major credit cards
• Financing options available with approved credit
• 0% long-term financing available on AC replacements and upgrades

Service Warranty

We provide a warranty on our workmanship. Specific warranty terms will be provided with each service.

Equipment Warranty

New equipment installations come with manufacturer warranties. We will assist with warranty claims and provide documentation as needed.

Carnes & Sons AC Repair is fully licensed and insured:

• License: TACLb29435E C. Carnes
• Licensed By: Texas Department of Licensing & Regulation
• Address: P.O. Box 12157, Austin TX 78711
• Phone: 1-855-590-4038

We maintain comprehensive general liability and workers' compensation insurance to protect our customers and employees.

We provide 24/7 emergency AC repair services. Emergency service rates may apply for after-hours, weekend, and holiday calls. Emergency rates will be disclosed before service begins.

If we cannot complete your repair the same day, we provide portable AC units to keep you comfortable until repairs are completed.

Customers are responsible for:

• Providing safe and clear access to AC equipment
• Ensuring pets are secured during service visits
• Providing accurate information about system issues
• Regular filter maintenance between service visits
• Notifying us of any concerns during or after service

We understand that schedules change. Please provide at least 2 hours notice for service cancellations. Cancellations with less than 2 hours notice may be subject to a trip charge.

We are committed to customer satisfaction. If you have any concerns about our service, please contact us immediately at (210) 600-5091 or service@carnesandsons.com. We will work diligently to resolve any issues.

We respect your privacy and protect your personal information. We do not sell or share customer information with third parties except as necessary to provide our services. Please see our Privacy Policy for more details.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Continued use of our services constitutes acceptance of any changes.